Return & Refund Policy

Definitions and key terms To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced,

are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Alpha Art, that is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization or person that signs up to use the Alpha Art Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Alpha Art and use the services.
Service: refers to the service provided by Alpha Art as described in the relative terms (if available) and on this platform.
Website: Alpha Art.”’s” site, which can be accessed via this URL: https://alpha-art.shop
You: a person or entity that is registered with Alpha Art to use the Services.

Return & Refund Policy
Thanks for shopping at Alpha Art. We want to make sure you have a rewarding experience while you explore, evaluate, and purchase our services. As with any shopping experience, there are terms and conditions that apply to transactions at Alpha Art. The main thing to remember is that by placing an order or making a purchase at Alpha Art , you agree to the terms set forth below along with the Policy. If there’s something wrong with the service you purchased, or if we have not yet started the service, you have 2 weeks (14 days) to request a refund. If you have purchased via Online payment, then you will be refunded once our team confirms your request. If you would like to request a refund, the only way would be if you follow these guidelines:

1. Email your refund request to [email protected]

2. Explain why you want a refund. If the service we delivered is different from what is stated on the website, you have the right to request a refund. If Alpha Art did deliver the service as described on the website, then please email why you believe a refund would be a fair way to solve the issue.